SmarTek21: Fortifying Digital Transformation through Comprehensive Risk Management
SmarTek21 is proficient at resolving concerns stemming from increased utilization of data across an enterprise, exchange of interoperable data sets, and the combination of tools and solutions employed across businesses. The inclusion of IoT devices and robotic process automation broadens the risk profile of businesses. Smartek21’s solutions address these constraints head-on by provisioning tools such as conversational agents that correlate to better interaction, interoperability, and connectivity. AIdriven agents offer a consolidated view of resources and capabilities through machine learning with algorithms.
“Our aim is to give our clients the comfort that can help them drive through the risk and issues that they could face with the digital transformation”, says Andy Wells, CTO, SmarTek21.
Three broad categories of security services are offered to help organizations drive productivity, business growth, and cost-optimization while establishing effective controls around sensitive assets.
Many industries have benefited from Smartek21’s cutting-edge solutions, and the Telecom industry is one of them. One of SmarTek21’s large mobile telecommunications clients formerly functioned on a simple billing system that charged customers according to the minutes consumed on their phones. The billing procedure was revamped over time to include data and app usage charges, further complicating the process.An absolute expert in tackling such predicaments, Smartek21 generated a standardized bill by consolidating several files,reducing errors by 50 percent and the processing time by 80 percent while alleviating manual input by 30 percent.
Our aim is to give our clients the comfort that can help them drive through the risk, and issues that they're going to face with the digital transformation
Disseminating its services to diverse sectors comprising retail, banking, finance, telecom, and media, Smartek21 has infused digital transformation into healthcare by introducing a conversational agent or a virtual assistant that can support doctors in congregating medical records. This endeavor in the practice of medicine has secured the process of consultation and treatment and reduced the probability of errors. The company also develops workflows tailored to hospital admission, discharge, and post-surgery, ensuring patients get the correct medications in the proper dosing and receive videos of exercises suggested by medical professionals. By helping mitigate a wide variety of risks in the healthcare space and providing practitioners with abundant operational efficiencies, Smartek21’s risk management strategies synergize digital transformation initiatives.